No goodbyes simply see you soon!

November 6, 2020

Dear valued guests, friends and followers,

We once again find ourselves facing the reality of another temporary break from our normal range of services and offerings. In light of the Government’s latest guidelines, our golf, spa, restaurant and leisure facilities will be temporarily closed until the 2nd of December.

BUT it’s not all bad news! We will remain open for business for our accommodation guests that are travelling for work, we will be taking bookings for Christmas and we will continue to offer exceptional services and deals throughout this period.

We will see you all very soon!

Carter & Fitch

We won’t let lockdown bring you down! We have amazing food offers you can take to the comfort of your home seven days a week. Our new takeaway menu includes Carter’s favourites and some excellent dishes for our younger carter fans.


And don’t worry, our popular Sunday Lunch will also be available for takeaway!

View our Sunday lunch menu here.

Remember, Christmas is NOT Cancelled!

Our family-friendly Christmas events, Christmas lunches and festive family staycations are still available to book. Hurry while availability lasts, here are just some of our events:

Tea With Mr Grinch and Cindy LouLimited spaces available

Christmas Day LuncheonLimited spaces available

The Enchanted Christmas

The Enchanted Christmas – Breakfast with Santa

Elf Workshop

Festive Frosty Friends

Festive Fizz Afternoon teaAvailable throughout December

Sunday Lunch with Santa

Boxing Day & New Years Day Luncheon

For any enquiries or to book please, please contact us by calling the hotel on 0191 402 9988.

Cakeaways and takeaways

We know Christmas is going to be a bit different this year, but we want to help our local community have a proper festive and most importantly safe Christmas.

That’s why we have created an option for takeaway/collection for many of our festive favourites.

Christmas in a box, this three-course Christmas dinner includes crackers, hats, novelties, napkins, table runners and a festive centrepiece. Enjoy a Christmas dinner prepared by our chefs without having to worry about going out and cleaning up.

Please call us on 0191 402 9988 to pre-order.

Afternoon Tea cake away! Treat yourself with our selection of classic sandwiches, sweet bakes and festive treats. Enjoy a relaxed afternoon tea in your house with your family or in the office with your colleagues!


Please call us on 0191 402 9988 to pre-order.

Book our private cinema for a December family outing!

During these challenging times we all find it tough to treat our young ones to a birthday surprise, or just a family outing. Our stunning pop-up cinema is exclusively yours:


Or maybe you want to enjoy our private cinema and a family staycation:

Spa & Leisure

Keep an eye on our Spa’s Facebook page for our Christmas offers and for amazing Black Friday offers on the 27th of November.


Our golf facilities are closed from the 5th of November, however we’ll be back on 2nd December and we look forward to welcoming you all back.


We love welcoming guests to our hotel and its facilities but as a company, our main concern is always the health and well-being of our visitors and employees. Our thoughts are with everyone around the world affected by this pandemic!

We can’t wait to welcome you back on December the 2nd!

We are an ‘ALLSAFE’ Hotel


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