Keeping you informed – COVID-19 Policy update
 |
Dear Valued guests and followers,
Mercure George Washington Hotel as of 19th July 2021
Updated in line with new Government guidelines as of 19th July 2021.
Here at the George Washington Hotel, our priority is to give all of our customers the best possible experience when you visit us, we have listed below some precautions we have kept in place for your visit.
GEORGE WASHINGTON REOPENING
On the 17th May, we re-opened the last of our facilities and have been busy keeping our guests happy and safe. Although restrictions have lifted further as of 19th July, we will be continuing with a number of extra precautions to ensure the safety of both our customers and our staff.
We have spent much time and effort to ensure that your safety and peace of mind is protected at all times and have been recognised for the standards of COVID-19 Safety we have introduced.
To book your staycation, golf break or other accommodation, please contact Reservations@georgewashington.co.uk or call 0191 402 9988. To enquire about a special event including weddings, christenings, birthdays etc. please email weddingsandevents@georgewashington.co.uk or call 0191 402 9988.
Thank you for your understanding and co-operation. We look forward to seeing you soon!
WHAT YOU NEED TO KNOW
- Our team members will be continuing to wear facemasks whilst on duty and we encourage our guests to also, although this is now not mandatory.
- Our signage, one way systems, ‘keep left’ and screens will be kept in place.
- We are retaining our sanitation stations for your comfort and safety
- We will maintain the very high standards of hygiene with strict clean down procedures and sanitation measures.
- We will continue to offer room service, only where feasible.
- We will maintain social distancing between our tables.
- We are operating a minimum amount of cash handling, where possible, please pay by contactless if you can to minimise handling cash.
- We cannot wait to welcome you back and ask that all patrons act in a safe an appropriate manner at all times – your safety and the safety of our team is critical and we will take all necessary action to ensure that we meet our obligations in this regard.
We can’t wait to welcome you back to the George Washington Hotel Golf and Spa to enjoy the peace and tranquillity we are so proud to share with you.
Ian Gray,
General manager
George Washington Hotel and Spa.